Lifescale employed a three-phased approach to help the customer develop a strategic roadmap for better-using Power Quality data within their utility. The phases consisted of a road map review, a staff workshop, and the development of a final roadmap. Using this approach gave high confidence in developing an actionable roadmap.
Lifescale employed a three-phased approach to help the customer develop a strategic roadmap for better-using Power Quality data within their utility. The phases consisted of a road map review, a staff workshop, and the development of a final roadmap. Using this approach gave high confidence in developing an actionable roadmap.
After the review phase, stakeholder interviews were conducted with a variety of teams within the utility: Planning, Operations, Customer Account Management, and others. Feedback from these organizations enabled a much more detailed set of goals and needs to be communicated.
In the final phase, the information collected in phases one and two were assimilated into a cohesive, actionable roadmap for the customer. The results were shared via a formal report. The report was used by internal staff to develop internal messaging for key stakeholders.
